I think most CEOs have a great deal of skill in terms of budget oversight, customer management, task management and resolving conflicts. However, I think much of this is far removed from their current tasks and a refresher course in each would probably be in order. Think, “Undercover Boss.” I've never watched that show, but I think all CEOs could learn from project managers and teams based on what they are doing daily on their projects – making key decisions on the run, engaging their company's most important customers daily, and managing issues and tasks on an ongoing basis – sometimes in survival mode.
That said, here are four key things that I believe CEOs could learn from the project teams who are managing their precious projects and customers on a daily basis...