Your managing a project but it doesn’t seem like your customer is that excited about the process. You can’t put your finger on it, but they just don’t seem to be extremely satisfied with how things are going. That doesn’t mean the project is going poorly. It doesn’t necessarily mean you’re doing anything wrong or that your team is underperforming.
Some customers are harder to please than others. Some seem excited with everything thing you do – others not so much. Either way, you have a “customer issue” and you need to do something about it. Maybe not a direct hit, but you need to alter something or inject a new process or behavior in order to change whatever is making the customer experience less than ideal for the project customer...
Some customers are harder to please than others. Some seem excited with everything thing you do – others not so much. Either way, you have a “customer issue” and you need to do something about it. Maybe not a direct hit, but you need to alter something or inject a new process or behavior in order to change whatever is making the customer experience less than ideal for the project customer...
