Depending on the type of organization you work in, as the project manager or consulting PM you may be helping to negotiate the project with the client and proposing services to these individuals. Or you just may be doing that on your own as an independent consultant or project manager. What I'm concerned about here is how you can utilize different options and negotiation angles to help win those projects that you really want to win. Going for those customers and projects that are a great fit and seem likely to produce additional revenue and engagements are critical ones to go after...and often you can tell this by the organization you're dealing with and their enthusiasm to come to you with the work...
Too many times we are winging it on success or customer satisfaction with no yardsticks to measure past and current project standards against. Organizations should be implementing policies to help ensure continuous improvement on project deliveries.
Ever notice how those child safety caps cease being child proof about halfway through the life cycle of the product and just become regular caps. Don’t the manufacturers care about potential lawsuits? How many product developers does it take to make a child safety cap that will function for an entire month?
As a project manager, it’s amazing to me when I see products like that fail so easily – especially when they may present a safety concern. How much of an engineering feat does it really take? What about our projects? How would or how are project managers perceived with such failures on their projects? It is not enough to just expect high performance and output on projects and from project teams. I propose, and I personally have worked with organizations to implement, levels of standards to hold projects to with the project management infrastructure or project management office (PMO)...
In this never- ending world of change that surrounds us, we are more or less conditioned to always be reacting to the situations around us. This, of course, can lead to embarrassingly over-reacting as well, but that's probably fodder for another article.
Project management is no different. Issues come up, customers call with needs, and project team members come forward with problems that need solved or tasks that conflict and need resolution. We must react – we must make reactive decisions and actions in all of these situations...
Looking to get the most out of your project teams and others working with you and around you? Try these steps.
When we are working in professional environments we should be acting professionally and treating others professionally. I always believe it is best to live by the motto or golden rule of treating others the way you want them to treat you. It's worked well for me for 30 years of professional work as an employee, team member, manager, project manager, developer, consultant, speaker and author. Most of that time has been spent as a manager and project manager leading skilled teams of dedicated professionals and working closely with other peers in the organizations I am either working directly for as an employee or with as a consultant...
If you're new to project management or having trouble staying on top of your projects and responsibilities you need to focus on these five areas.
In my time as a project manager, I've seen a lot of very organized individuals leading projects. Sometimes they are organized to the extreme. That can be good...and it can also be bad. Too much rigidity can lead to project managers who are focusing on the minute details and micromanaging team members rather than focusing on the end goals of the project, engaging the project client, and being flexible enough to handle the bumps in the road that inevitably show up...
Project deadlines are critical and often impractically set by someone almost completely unrelated to the project. That doesn't mean you can get it changed, nor does it mean you don't have to meet it at all costs.
But meeting those deadlines – even the easy ones – is not always possible. Stuff happens – often beyond our control – and we are faced with a situation where it looks like a key deadline is going to come and go without completion on our end. What do we do? Do we demand more effort, demand “work till you drop or else!”, demand excessive overtime? We could...but we must weigh in from some angles first...
Ever had one of those project clients who can never seem to finalize an agreement and move forward with real work? Try these five tips to get them on board.
Hi consultants and project managers. Have you ever had one of those clients who have seemingly sat on the fence so long it seems like they've taken up residence there? And by “sitting on the fence,” I mean, can't seem to decide to move forward or to decline the opportunity to work with you and take advantage of your expertise and incredible leadership skills. Never? Well, if you haven't...don't worry...your day will come..
Communication on the project is critical to project success. When key information that affects the project somehow falls through the cracks, the overall impact to the project can be enormous…even when those in the know think it likely means little to nothing to the project’s ongoing success or forward motion. Someone knows something that the project manager should be aware of but has no knowledge of…that’s never good. This happened to me…and I’d like to share this frustrating experience from a few projects ago in hopes of generating discussion and never experiencing it again...
For my next installment of a “5 Reasons Why” overview I'd like to look at Lucid Meetings. Lucid Meetings is a unique, comprehensive blend of online meeting productivity and web conferencing tools, all in one place. If you’re running client meetings of any kind, you’ll want to document decisions and encourage team accountability - and Lucid makes it a snap to do just that.
1) Owning your meeting success has never been easier
Meeting experts agree: preparing and sending an agenda in advance is the best way to make sure you'll have a successful meeting and impress your client.
If you’re not sure where to start, Lucid has you covered with several pre-defined project and team meeting templates. You can use the templates as-is, edit them to match your process, or create one entirely from scratch.
Use the document repository with an online preview of all files, and connect to your favorite cloud-based file system such as Dropbox or Box.
Using the online scheduling poll allows finding a time to meet convenient for everyone. Participants get a notification email with a link that takes them to a list of dates and times where they select when they are available. Automated invitations deliver all of the information needed so attendees can be prepared to actively contribute.
2) Give clients the best in-meeting experience they've ever had online
If you’ve ever struggled to join a client meeting or waited for others due to technical issues, you know that this can sidetrack any meeting.
Attendees can easily access Lucid Meetings from any device with one click, including tablets and phones, and it works with apps you already use like Google Hangouts, Appear.in and Skype. With no software to download or install your meetings begin instantly.
3) Write it down to get agreements that stick
Because the meeting collaboration occurs online, everyone involved in a project can see attendees taking notes in real time. The team can agree on decisions then refer back to notes from earlier meetings at any time.
With Lucid Meetings, notes become results by:
Make sure all those next steps, deliverables, due dates and deadlines the team committed to in the meeting actually get done by capturing Action Items. When you capture action items in Lucid Meetings, you get:
The most common outcome for most meetings is another meeting. The most common outcome of a Lucid meeting is an instant follow-up email with a full record of the meeting - notes, attendees and action items are all automatically included.
Whether you prefer to send notes out by email, download them to your desktop or auto-publish them to another system like Basecamp or Confluence, your clients will be surprised and delighted that you followed up so quickly.
Ready to see for yourself?
Business Flex pricing starts at $19/month for 1 person running meetings. Risk-free pricing means you only pay for the people who run a meeting in that month. No meetings in a month? No charge.
You can also get started right now for free with a 30-day trial - no credit card required. Simply go to: http://www.lucidmeetings.com/pricing. You won't be sorry.
You tried for a career change or at least a job change. You saw a project management job that you wanted and you went for it. But it didn't happen – for whatever reason it just didn't work out. Unfortunately, you likely aren't going to get feedback from the hiring organization. If you didn't get an interview, then you probably won't even get a reply to an email. If you were a finalist, you likely still won't get any good feedback – hiring organizations are too worried about liability so they really can't tell you much. You'll have to either guess or go to some third party source to give you resume feedback and coach you on putting together a better resume, cover letter and interviewing repertoire.
Or, you can read through my five potential reasons for not getting the job and see if they seem to apply to your situation. If any do, then turn one or more or all into “tips” to follow for your next job application. Good luck!...
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