And their “yes” may not be exactly possible, but I think they sometimes like to say “yes” now and ask for forgiveness later. I can’t really fault them…how many of us have done the same thing, thinking we would just figure it out later? I think we all have. But I digress.
Why we should say ‘yes'
When we feel that sales has oversold our solution we often think we have to go into the engagement saying ‘no’ and resetting expectations. And we think that we need to monitor scope – which we do. Unfortunately, we often think we need to go in saying ‘no’ constantly to client changes and requests – which we don’t. Here’s why….
Why we should say ‘yes'
When we feel that sales has oversold our solution we often think we have to go into the engagement saying ‘no’ and resetting expectations. And we think that we need to monitor scope – which we do. Unfortunately, we often think we need to go in saying ‘no’ constantly to client changes and requests – which we don’t. Here’s why….
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