Over the years, IT project management has gained a reputation for failure, with many high-profile projects being abandoned mid-stream, costing millions or even billions of pounds. Governments are not good at running IT projects because of the committee structure and too many vested interests. Labour's disastrous NHS computer scheme lost an estimated £12.7 billion when The Coalition decided to scrap it in 2011. The FireControl project was scrapped in December 2010, wasting £469 million after failing to deliver a new IT system, which aimed to replace 46 fire and rescue service control rooms with nine regional control centres. Although these are just two of the most high-profile UK government failures, businesses and governments around the world are experiencing similar IT project failures and associated losses. To put some figures on the performance of IT projects, we can look at a decade of Chaos Reports from the Standish Group.
Author: Brad Egeland