Having good reliable processes is the cornerstone of a successful business. Processes are there to make sure there is consistency and robustness for repeatable activities. However, not all processes are good processes and in the worst cases may actually hold your business back. This was clear on one particular project I worked on recently…
The project struggled because the process for implementing the IT infrastructure had not been adequately communicated and the key decision makers had not been identified. The IT department provided very little help in the early phases of the project. It soon became clear something was wrong, especially as the team members, who wanted the project to succeed, were being heavily constrained by the process. A clear case of a poorly thought out and unwieldy process delaying an important business project. So what lessons can we learn from this?
The project struggled because the process for implementing the IT infrastructure had not been adequately communicated and the key decision makers had not been identified. The IT department provided very little help in the early phases of the project. It soon became clear something was wrong, especially as the team members, who wanted the project to succeed, were being heavily constrained by the process. A clear case of a poorly thought out and unwieldy process delaying an important business project. So what lessons can we learn from this?
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