What skill must every project manager possess in order to be successful? Communication. Good, effective, efficient communication. Going into any engagement who the project manager will be communicating with is a question mark because the project itself can be more far reaching than originally imagined. And even if it isn’t much of who will actually be involved – in terms of stakeholders – will get finalized during the kickoff session (although more will usually be added along the way). At a minimum, that communication will be with the project manager’s project team, his senior management, the customer sponsor, the customer project team, possible senior leadership at the customer site, and possibly third party vendors. There even may be more stakeholders than what’s included – they do tend to get added along the way. They may even come and go throughout the project. The constant, though, is that those communication skills must be there and remain engaged throughout the project.
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