You can't turn a bad client into a good one. Watch for these signs...and react wisely.
I’m sure none of us in the consulting or project management world have ever come across a client or project customer who seems self-important, cheap or problematic, right?
Sure. I can say that the customer comes first. For me, that is almost to a fault – meaning if I’m a project manager in an organization I will often go above and beyond to make the project customer happy even at the expense of direction from my PMO director. Mainly because I’ve followed bad customer advice from PMO directors in the past only to watch two very large projects shutdown as a result...
I’m sure none of us in the consulting or project management world have ever come across a client or project customer who seems self-important, cheap or problematic, right?
Sure. I can say that the customer comes first. For me, that is almost to a fault – meaning if I’m a project manager in an organization I will often go above and beyond to make the project customer happy even at the expense of direction from my PMO director. Mainly because I’ve followed bad customer advice from PMO directors in the past only to watch two very large projects shutdown as a result...
RSS Feed
