Attracting, retaining, and engaging employees is becoming an increasing challenge for organizations, which in turn, impacts on project delivery. Employee engagement is used to measure the effectiveness and efficiency of an organization’s approach to human resource management. An “engaged employee” is defined as one who is fully absorbed by and enthusiastic about their work and takes positive action to further the organization’s reputation and interests. A disengaged worker is likely to be unenthusiastic about their job, finding little meaning or value in their role; they are also uninterested in improving the company’s reputation. Collins (2001) declared that the top performing companies prioritize getting the right people in the company before deciding vision, strategy, organization structure and even business tactics. However, the challenge for organizations is to keep employees at a high level of engagement throughout their tenure. This article outlines engagement challenges and success factors, including employee feedback...
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