Fast forward to my introduction to Gemini. My PM life may never be the same. What does Gemini do you ask? Well…it does a lot. It does issue management very well. But it doesn’t stop there. Gemini can perform many of the functions that simply run your organization and help you stay in control. For example, Gemini can perform bug tracking, project and task management functions, help desk and ticketing, integrate with QuickBooks for your financial tracking needs, and plan and manage testing and quality assurance for you.
Gemini has so much to offer so I probably didn’t test it out as much as I would have liked to…but I ran it through it’s paces for a few days and I better understood why organizations like Disney, Motorola, Domino’s Pizza, and Intel are already using various functionality within the Gemini Platform. It freakin’ performs…that’s why. I don’t have enough space here to write detail on all of its functionality, so let me briefly tell you about what it can do…
Issue management. Gemini provides you with full-featured issue management, tracking and reporting. This is where the wheels meet the road for Gemini – this is its key feature….and it performs mightily. I wish I had thrown out the spreadsheet and discovered it long ago.
Project management. The PM functionality within Gemini focuses on task and time management, provides detailed dashboards to monitor project progress and activity, and does an incredible job of managing resources across projects and throughout the organization. Forget MS Project resource pools…go with Gemini.
Bug tracking. Like issue management, Gemini provides the organization with great bug tracking oversight and reporting. Know what’s outstanding, know what’s a priority, and know what’s resolved. Unlike other organizations I’ve consulted with or worked for, Countersoft actually uses their own product – this product – for this functionality. That says a lot.
Testing. While I didn’t get to really ‘test’ this feature out, the product purports to help with test cases and test plans and integrate with Visual Studio. Managing quality with Gemini will become a less complicated process in your organization.
Financial analysis. Gemini fully integrates with QuickBooks making your financial planning and analysis a snap. No other comparable product offers this level of integration.
Help desk functionality. Finally, Gemini can offer your organization it’s very own help desk and ticketing functionality…it’s built right into the Gemini platform. Again, I played with this functionality enough to see that it was very full-featured and could definitely perform what it proposes to do on their website, though I couldn’t run it too far through it’s paces in my limited testing. I was very impressed with this feature as it can be a critical tie-in to your support organization as you deploy project solutions. The inclusion of this functionality alone would sell me on the product.
Countersoft offers pricing plans for their Gemini product starting at 5 users for $399 up to 1000 users for $4,899 with several incremental prices in between. There is even an unlimited user license for the larger organizations.
It was a pleasure to test out the Gemini product. Any one of the key functionalities would be valuable standalone products, but all these features are available to you for the one user-based pricing structure. Buy it for issue management and the help desk features and then reap the extra benefits from all the rest of its included functionality.
The site offers a free 30 day team trial. You either download and install or take advantage of the instant on-demand trial. Both are available here.