After taking a deeper dive into the TeamHeadquarters, I was pleasantly surprised by the other features it has to offer supporting IT service delivery. The most intriguing features that caught my attention were the embedded calendar that provides an uncomplicated way to schedule your workload and include a synchronized view with your Outlook calendar and the support ticket to project relationship enabling project support issue tracking. I was also pleasantly surprised that TeamHeadquarters also offers a robust help desk ticketing system combined with asset management.
It became clear that TeamHeadquarters is not only a project management tool but an entire IT service delivery tool that can help IT departments get extremely organized, reduce multiple application complexity, lower IT service delivery costs, and provide a platform to deliver high-quality, streamlined customer service.
TeamHeadquarters customers range from five user IT departments all the way up to several hundred. This robust application is available as a SaaS service or on-premise and integrates with Microsoft Azure and Office 365 Exchange. TeamHeadquarters supports organizations in Healthcare, Municipal, Manufacturing, Education, and Transportation.
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