How do you do it?
The next question that begs to be asked then is, how do you, as the project manager, help ensure project success by catering to the needs of the project sponsor (and his organization) and keeping that project sponsor satisfied and engaged on the project? You can’t always bring a project in on time or on budget. In fact, those are somewhat rare occurrences in many organizations. So how do you do it when success in those other determining factors isn’t obvious or frequent? In fact, can you completely fail in those other two and still satisfy the customer? Yes. Absolutely a yes. How?