The PM infrastructure is important to the project client.
How we run our projects is important to our project clients. What I mean here is consistent delivery, consistent methodology, and consistent tools. Consistency breeds customer confidence and satisfaction. That’s why we need a project management infrastructure and the C-level leadership needs to understand and support that. The PM infrastructure needs their buy-in and support to be successful and ultimately it is incredibly important to the organization that the projects are successful whether the CEO and staff realize it on a daily basis or not. They will care very much in the long run...